Every Patient,
of Every Doctor,
Your Claims Assist, One Click Away
We provide effective claims servicing and efficient claims tracking system, anywhere you may be.
All done using your own current policies on-hand, no upgrades, no new purchases.
Any Insurer, Any Policy, Any Country
Singapore’s First Onsite Claims Support - Making Your Claims Process Hassle-Free
At ClaimsAssist, we provide expert, on-the-spot guidance to simply your medical claims process, ensuring both patients and clinics benefit from a seamless claims process.
Know Your Out-of-Pocket Costs
We break down your out-of-pocket expenses based on your insurance policies, claims sequence and coverage limits - so there are no surprises.
Realistic Claims Expectations
We help you understand your claim eligibility, so you know what to expect in terms of reimbursement, avoiding uncertainty.
Step-by-Step Claims Guidance
Our experts ensure that you submit the right documents and follow the correct processes, reducing errors and delays in your claims.
Support for Rejected Claims
If a claim gets rejected, we help review, appeal and seek the rightful claims, giving you a better chance at a favourable outcome with insurers.
Active Claims Monitoring
We track your claims monitoring from submission to payout to follow ups - keeping you updated and ensuing timey processing and monitoring
Panel & Non-Panel Coverage Advice
We clarify how your shield and corporate, plans applies to both panel and non-panel doctors so that you can make informed healthcare decisions
Our achievements
$0 mil
Insurance amount claimed
0 k
Patients managed
0 days
Average waiting time
0%
Satisfied claimants
0%
Referred to us
0%
Follow-up claims assistance required
Looking for your clinic’s own dedicated Claims Specialist ?
We are here to support you with a dedicated headcount to answer your patients’ questions and provide assistance as needed.
They are throughly trained, regularly updated and have direct access to professionals for further support. Get to choose different staff competency levels as required by your clinic.
Take the hassle out of managing patient’s medical insurance claims. Let us handle the complexities while you focus on patient care. Reach out today to find the right specialist for your clinic!
What People Are Saying
“Different Policies Come With Different Terms And Conditions”
- Janice Yap, 38, consulted gastro specialist and physiotherapist
We purchase policies from different sources. Problem comes when we need to make a claim. There are multiple claim limits to take note of and proper sequence in consultations with different medical providers like chiropractors, physiotherapists, medical specialists to name a few.
“I Need To Claim From Different Policies And Different Doctors”
- Titus Yeo, 45, angioplasty with multiple post hospitalisation
We require different consultations to diagnose the health issues we face, receive treatments from different specialities and have continuous follow ups. These claims need to be tracked, and to follow up on deadlines, knowing that the claims have been paid timely and correctly.
“My Agent Says Cannot Claim And I Should Visit Panel Doctor”
- Lynette Pang, 25, multiple sessions with chiropractor
Insurance companies are in the business of paying claims, and they are not afraid to pay the claims. We just need to abide by the rules of the policies we purchased. The problem is knowing the rules before we even need to make use of the policies that we purchased.
What doctors are saying
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![Orthopaedics claims assist Derek park]()
"I highly recommend Heidi and ClaimsAssist for their invaluable support in navigating medical insurance claims. Their independent advice has been a tremendous help to my patients, making the often-complicated insurance process much easier to understand. Their deep knowledge of the insurance industry ensures that patients receive detailed, accurate guidance, allowing them to make informed decisions about their healthcare. By handling the complexities of insurance queries, they free up my team and me to focus on what matters most—delivering the best possible care to our patients. Their professionalism, expertise, and dedication have made a real difference, and I would not hesitate to recommend their services to both patients and fellow doctors."
- Dr Derek Park (Park Orthopaedics)
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![Men's health claimsassist insurance claims]()
“ClaimsAssist and Heidi makes understanding each individual claims process easy, so that I can focus on my patients. The team handles all insurance administrative needs smoothly, giving my patients peace of mind. I highly recommend this service to fellow doctors”
- Dr Tan KK (Dr Tan Medical Center)
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![Gynae doctors medical specialists]()
“ClaimsAssist and Eva have been extremely helpful to my patients in getting their operation insurance claims preapproved promptly so that my patients don’t have to worry financially and I can concentrate solely on my surgery without worrying if their operations will be covered by their insurance companies “
Dr Christopher Ng (GynaeMD Women’s & Rejuvenation Clinic)
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"In modern healthcare, providing patients with adequate information includes Financial Counselling. Out-of-pocket concerns are essential considerations in this process. With the variety of insurance policies and government subsidy schemes available, their overlap and interplay can be quite confusing. Having Heidi and ClaimsAssist team provide independent coverage assessments and facilitate insurance claims is an invaluable service my patients appreciate. This enables them to make informed decisions that address both health concerns and financial realities, enabling me to offer a truly holistic consultation experience."
Dr Loong (Loong Colorectal)
Why ClaimsAssist Works
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Our Claims Specialists cut down your time and effort for claims during this time of need and reduces information overload on your end so you can focus on what is important
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Our volume of patients are referred to our doctors with 100% no referral fees and this provides a non-exploitative platform where patient journey is always the priority
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All claims processes are planned ahead and policy claims period validity is tracked until you receive the appropriate payment directly, no payment comes through us
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We make the first contact with you within 2 hours, with appropriate claims queries replied or at the very least assisted
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We will exhaust all known legal avenues to retrieve your relevant policies with your knowledge and assistance and even speak with insurers on your behalf, with your expressed authority if necessary
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You will never have to worry about security breech. We recognise the importance of personal data so all exchange of information is done with your acknowledgement and complete awareness, preferably on your own devices
What allied health care providers are saying
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"ClaimsAssist and Eva has been a game-changer for my clinic. Their expertise significantly simplifies the claims process. With their support, we spend less time on paperwork and more time on patient care. Their efficiency and professionalism make them an invaluable partner for any healthcare provider."
Kenney Truong (Live Well Chiropractic)
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“ClaimsAssist and Amanda has been a huge help for our clinic. They took the stress out of handling insurance enquiries and claims so we can focus on treating our patients. The team is super efficient, easy to work with, and really knows their stuff. Highly recommend!”
Michelle Kwong, Principal Physiotherapist (Heal360 Physioclinic)
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"Working with ClaimsAssist has been an absolute game-changer for us and our clients. They've helped so many of our clients make sense of their insurance policies — not just understanding what’s covered, but actually figuring out how to make the most of it. It’s clear they’re not just ticking boxes; they’re digging deep behind the scenes to find the best possible outcome for every case. What really sets them apart is the time and effort they put in where most wouldn’t. They always go the extra mile. And the results speak for themselves — our clients have walked away feeling supported, heard, and genuinely looked after. A huge part of that is thanks to Chloe, our go-to person at ClaimsAssist. She's been nothing short of amazing — super responsive, incredibly knowledgeable, and just so easy to work with. We’ve had multiple clients tell us how impressed they were with her level of care and professionalism. We’re really grateful to have ClaimsAssist in our corner. It’s a partnership we truly value. "
John, Founder of ProRehab
Our Solutions
Your Insurance Claims Made Simple By Our Very Own Specialists
Policy Interpretation
Our Pre-Emergency System (PES) helps you understand how all your personal and company insurance policies work together to provide financial aid when you need it most.
Patient Journey
Our Claims Specialists (CS) will ensure you will never have to miss the claims deadline or claims period nor do you have to digest the different terms and conditions in your policy contracts.
Useful InsurTech
Our ClaimsAssist proprietary system summarises your claims into a 3 step process - preparation, submission and status monitoring, even for multiple medical admissions. Efficiency.
Fee Benchmarks And Bill Amount Information
Search for fee benchmarks for private sector professional fees and bill amount information for public and private hospitals.
DISCLAIMER: Information presented is accurate to the best of Ministry of Health, Singapore effort. Please approach your healthcare provider, or the admission/business office at your place of treatment for a more accurate & comprehensive estimate of your bill amount. EasyClaims is not affiliated or related to the Ministry of Health, Singapore.
MOH Cancer Drug List
The subsidy class, and MediShield Life and MediSave limits
DISCLAIMER: Information presented is accurate to the best of Ministry of Health, Singapore effort. Please approach your healthcare provider, or the admission/business office at your place of treatment for a more accurate & comprehensive estimate of your bill amount. EasyClaims is not affiliated or related to the Ministry of Health, Singapore.
Table of Surgical Procedures (TOSP)
View an exhaustive list of procedures with table ranking 1A to 7C, for which MediSave can be used for.
DISCLAIMER: Information presented is accurate to the best of CPF Board, Singapore effort. Please approach your healthcare provider, or the admission/business office at your place of treatment for a more accurate & comprehensive estimate of your bill amount. EasyClaims is not affiliated or related to the CPF Board, Singapore.
Private Medical Specialist Opinion
The Specialist Opinion Pte Ltd provides you with strong guidance during critical medical decisions making moments and prompt disease management advisory, led by our team of allied medical specialists.
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